No Sweat: Fashion, Free Trade, and the Rights of Garment Workers (book)
by
Andrew Ross (Editor) Money Is Tight And I Could Get A Better Job But I Like Wal-Mart:
My wife is a CSM (customer service manager) and I am a newly hired TLE Technician. We have 2 children under 5, so money is tight. My wife loves the job & most of the people that she works for, but does not agree with many of walmarts policies.
However, I do see a positive. The north end of our town used to be dead, empty business buildings and dirty streets. Walmart moved in and the north end is flourishing! More businesses are moving in near it all the time, just to mooch off of the traffic walmart creates. There have been a few small businesses close as a result of walmart moving in, but they were overpriced, rude, and would have gone out sooner or later anyway. I was a small business owner in the area up until recently, and I can say that walmart did not affect my sales when they moved in. They did however, provide my wife with a great job, excellent pay and a sense of satisfaction in her job. I have only been at Walmart for about 2 months, but I like it too. The management SUCKS, I cannot stress that enough. The higher on the ladder they get, the bigger thier heads, the lower thier morals, the less they care. My TLE manager thinks that your engine won't have oil pressure if your oil cap is off!
My wife and I discussed one point. Walmart moves in this huge store, blowing out the competition, and that is the goal. Her and I differ in our opinion on it. See, I used to be a business owner, so I understand. If I were to open another business, I will do everything in my power to make money, not just waste my time. This includes better selection and lower prices!
So, Walmart does not give back to the community? What about the free flu shots they just gave out at my store? Free seminars to those with medicaid? I just saw 2 pallets of toys go out to the local toys for tots, donated by walmart. They aren't the ones who banned the salvation army from collecting donations at their entrances last year, WERE THEY? (that was target, remember) If they wanted to crush other businesses, why would they sell outlots and let them open minimalls there?
OK, now about our customers. We do have some great ones. There are many that would do anything to get something for free. There are dozens of shoplifters caught at walmart every day in our store! SCUM. If we do an oil change on a car, someone will try to blame pre-existing damage to the vehicle on walmart. They demand refunds because we take too long. People do not understand, we service 1-2 vehicles at a time in the oil lane, we offer a 15 point service, oil & filter, check & replace wiper blades, air filter, check & adjust tire pressure, take tread depth measurement, wash windshield, vacuum carpets, check transmission, power steering, fill washer fluid and MUCH more. This takes 1 person 20-30 minutes (try it yourself if you think you can do it better, email me). We often have 2 people doing them, so they take half that. OK, with so many walmart customers, there is bound to be a slew of oil changes at any given time. 4 oil changes in front of you, you will have an hour wait. IS THAT HARD TO UNDERSTAND FOR YOU???
We are not your "speedy", "quick" or "WTF?" lube where we have 5 guys on one car, resulting in higher costs for you. If you want a 10 minute oil change, go pay $30 or more. If you want one for $13.88, come to walmart and get it while you shop! If you want faster service, stop having children so there will be less people ahead of you in line!
My job has me well trained, although I am not ASE certified. It is just oil, tires and batteries... not rocketscience! My hobbies include building robotic cnc machinery, restoring classic cars, bodywork, engine rebuilds, computer programming, troubleshooting and repairing computers and more. I am a graduate of NYIT, but I CHOOSE to work for your so-called "Hel-Mart" because I like it.
Got a hellish Wal-Mart horror story that you'd like to share? Do you love Wal-Mart as much as A walmart tle tech, so much so that you wet yourself just thinking about it? If so, we'd love to hear from you. Check out the rest of the flock has to say in our Comments section!
However, I do see a positive. The north end of our town used to be dead, empty business buildings and dirty streets. Walmart moved in and the north end is flourishing! More businesses are moving in near it all the time, just to mooch off of the traffic walmart creates. There have been a few small businesses close as a result of walmart moving in, but they were overpriced, rude, and would have gone out sooner or later anyway. I was a small business owner in the area up until recently, and I can say that walmart did not affect my sales when they moved in. They did however, provide my wife with a great job, excellent pay and a sense of satisfaction in her job. I have only been at Walmart for about 2 months, but I like it too. The management SUCKS, I cannot stress that enough. The higher on the ladder they get, the bigger thier heads, the lower thier morals, the less they care. My TLE manager thinks that your engine won't have oil pressure if your oil cap is off!
My wife and I discussed one point. Walmart moves in this huge store, blowing out the competition, and that is the goal. Her and I differ in our opinion on it. See, I used to be a business owner, so I understand. If I were to open another business, I will do everything in my power to make money, not just waste my time. This includes better selection and lower prices!
So, Walmart does not give back to the community? What about the free flu shots they just gave out at my store? Free seminars to those with medicaid? I just saw 2 pallets of toys go out to the local toys for tots, donated by walmart. They aren't the ones who banned the salvation army from collecting donations at their entrances last year, WERE THEY? (that was target, remember) If they wanted to crush other businesses, why would they sell outlots and let them open minimalls there?
OK, now about our customers. We do have some great ones. There are many that would do anything to get something for free. There are dozens of shoplifters caught at walmart every day in our store! SCUM. If we do an oil change on a car, someone will try to blame pre-existing damage to the vehicle on walmart. They demand refunds because we take too long. People do not understand, we service 1-2 vehicles at a time in the oil lane, we offer a 15 point service, oil & filter, check & replace wiper blades, air filter, check & adjust tire pressure, take tread depth measurement, wash windshield, vacuum carpets, check transmission, power steering, fill washer fluid and MUCH more. This takes 1 person 20-30 minutes (try it yourself if you think you can do it better, email me). We often have 2 people doing them, so they take half that. OK, with so many walmart customers, there is bound to be a slew of oil changes at any given time. 4 oil changes in front of you, you will have an hour wait. IS THAT HARD TO UNDERSTAND FOR YOU???
We are not your "speedy", "quick" or "WTF?" lube where we have 5 guys on one car, resulting in higher costs for you. If you want a 10 minute oil change, go pay $30 or more. If you want one for $13.88, come to walmart and get it while you shop! If you want faster service, stop having children so there will be less people ahead of you in line!
My job has me well trained, although I am not ASE certified. It is just oil, tires and batteries... not rocketscience! My hobbies include building robotic cnc machinery, restoring classic cars, bodywork, engine rebuilds, computer programming, troubleshooting and repairing computers and more. I am a graduate of NYIT, but I CHOOSE to work for your so-called "Hel-Mart" because I like it.